A motor vehicle accident can be an incredibly stressful time, especially if there are serious injuries or financial pressures coming from being off work. Another stressor, however, may be a language barrier. This was the case for the plaintiff in a recent case, who was a new immigrant, whose English skills were limited. In the decision, the judge found that ICBC “made bold allegations of fraud” without any proper evidence, and went so far as to question whether the motive of ICBC was truly to fight fraud, or actually to discourage legitimate claims. ICBC was hit with $350,000 in punitive damages for their handling of the claim.
According to this Province article, ICBC’s $13.2 million switch from paper-based to electronic claims system has caused frustration to many workers, who feel that their workload has doubled. Having an ICBC adjuster on the other end who may be experiencing burnout can make the entire process that much more stressful for someone who has been in an accident.
If you have been involved in a motor vehicle accident, it is important to speak with an experienced personal injury lawyer. John Mickelson Law Corporation can help you acquire financial assistance and medical treatment. Our ICBC lawyers have the experience needed to maximize your personal injury settlement. Call us at (604) 684-0040 for a free consultation in our Vancouver or Surrey offices.Go back to Blog