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Dealing with ICBC on your own can be a stressful and frustrating experience, especially when you are unsure of what your rights are.

Being in a car accident can be devastating. Along with any physical injuries, you may also experience emotional and psychological trauma, as well as financial stress. We handle all kinds of motor vehicle accident claims, including fender benders, intersection accidents, rollovers, and head-on collisions.

You do not have to go through this alone. We will assist you in obtaining your medical and wage loss benefits to help you through your recovery. There are several types of benefits you are entitled to with your ICBC claim.

Types of Benefits:

  • Medical Benefits
  • Disability Benefits
  • Homemaking Services
  • Transportations Services

We will ensure that you receive fair compensation for your pain and suffering, wage loss, care costs, and out-of-pocket expenses.

What Information is Useful:

While at the accident scene, it is helpful if you can obtain the following information:

Contact Information:

  • Obtain the names, addresses, phone numbers and driver’s license numbers of all parties involved in the accident, regardless of who is at fault for the accident and how minor the accident is;
  • Write down the plate numbers, including Province, of all the vehicles involved in the accident by looking at the license plates and registration;
  • If a motor vehicle involved in the accident is registered outside British Columbia make sure you get the name of the insurance company;
  • Find out the names and contact information of any witnesses;


  • Have a look at the insurance of each of the motor vehicles involved in the accident so as to get the names of the registered owner and the insurance details;
  • Look at the other parties’ driver’s license to avoid being given false information;
  • Take some pictures of the vehicles and their resting positions; and
  • Take some notes about how the accident happened and draw a sketch of the accident scene.

Low Velocity Impact Car Collisions

The Insurance Corporation of British Columbia (ICBC) may deny your personal injury claim if they believe your car collision was a low velocity impact.

rr3If the committee deems your collision to be a low velocity impact collision ICBC will reject your personal injury claim and you may not receive benefits which normally would be provided to you. See Benefits

ICBC estimators will examine your vehicle and depending on the type of damage and the circumstances of the collision may refer your personal injury claim to a committee which will decide whether or not to accept your ICBC personal injury claim.


ICBC injury claim evaluation

There are several factors which impact the evaluation of your ICBC injury claim and which may allow us to help you recover for your personal injury:

  • If your physician or treating health professional observes objective signs of injury there is a good chance we can help you with your personal injury claim despite ICBC’s Low Velocity Impact Program.
  • If you have a prior medical condition which has made you more susceptible to injury this may also help to overcome the rejection of your claim by ICBC.
  • The particular circumstances of the collision including the direction of the force or your seating posture can also have an impact.

Motor vehicle accidents happen for many reasons and are often the fault of a driver who fails to follow the rules of the road and:

Driver’s Fault:

  • Drives too fast or slow
  • Follows too closely
  • Disobeys traffic control signs or signals
  • Drives unsafely for the weather or road conditions
  • Drives under the influence of drugs or alcohol
  • Drives distracted by electronic devices
  • Or simply fails to drive with due care and attention

Not Driver’s Fault:

  • A defect in the vehicle
  • An improperly repaired vehicle
  • Poorly maintained roads

If ICBC has rejected your claim on the basis it is a Low Velocity Impact Collision we recommend you contact our Vancouver Law firm.

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